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2021 Hosts and Hostesses, Restaurant, Lounge, and Coffee Shop Salary Guide

Welcome patrons, seat them at tables or in lounge, and help ensure quality of facilities and service.

Hosts and Hostesses, Restaurant, Lounge, and Coffee Shop Salary

Salary

$23.1K

Growth

11%

Bright Outlook

Bright

Green

No

Hosts and Hostesses, Restaurant, Lounge, and Coffee Shop Job Description

Welcome patrons, seat them at tables or in lounge, and help ensure quality of facilities and service.

Also known as:

Buffet Hostess, General Teller, Greeter, Hospitality Coordinator, Host, Host Coordinator, Hostess, Seater

How Much Do Hosts and Hostesses, Restaurant, Lounge, and Coffee Shop Make ? 2021

Percentile 10% 25% 50% (Median) 75% 90%
Annual Wage $17,600 $19,290 $23,090 $26,350 $31,560
Hourly Wage $8.46 $9.27 $11.10 $12.67 $15.17

How Much Do Hosts and Hostesses, Restaurant, Lounge, and Coffee Shop Make ? 2021

Percentile
10%
25%
50% (Median)
75%
90%
Annual Wage
$17,600
$19,290
$23,090
$26,350
$31,560
Hourly Wage
$8.46
$9.27
$11.10
$12.67
$15.17

Hosts and Hostesses, Restaurant, Lounge, and Coffee Shop Tasks

  • Provide guests with menus.
  • Assign patrons to tables suitable for their needs and according to rotation so that servers receive an appropriate number of seatings.
  • Greet guests and seat them at tables or in waiting areas.
  • Answer telephone calls and respond to inquiries or transfer calls.
  • Operate cash registers to accept payments for food and beverages.
  • Operate cash registers to accept payments for food and beverages.
  • Speak with patrons to ensure satisfaction with food and service, to respond to complaints, or to make conversation.
  • Take and prepare to-go orders.
  • Take and prepare to-go orders.
  • Maintain contact with kitchen staff, management, serving staff, and customers to ensure that dining details are handled properly and customers' concerns are addressed.
  • Supervise and coordinate activities of dining room staff to ensure that patrons receive prompt and courteous service.
  • Receive and record patrons' dining reservations.
  • Inspect dining and serving areas to ensure cleanliness and proper setup.
  • Hire, train, and supervise food and beverage service staff.
  • Hire, train, and supervise food and beverage service staff.
  • Inform patrons of establishment specialties and features.
  • Inform patrons of establishment specialties and features.
  • Prepare cash receipts after establishments close, and make bank deposits.
  • Inspect restrooms for cleanliness and availability of supplies and clean restrooms when necessary.
  • Assist other restaurant workers by serving food and beverages, or by bussing tables.
  • Direct patrons to coatrooms and waiting areas such as lounges.
  • Plan parties or other special events and services.
  • Prepare staff work schedules.
  • Prepare staff work schedules.
  • Order or requisition supplies and equipment for tables and serving stations.
  • Perform marketing and advertising services.
  • Confer with other staff to help plan establishments' menus.

What Activities Do Hosts and Hostesses, Restaurant, Lounge, and Coffee Shop Do?

  • Present food or beverage information or menus to customers.
  • Assist customers with seating arrangements.
  • Assist customers with seating arrangements.
  • Provide customers with general information or assistance.
  • Process customer bills or payments.
  • Operate cash registers.
  • Communicate with customers to resolve complaints or ensure satisfaction.
  • Package food or supplies.
  • Take customer orders.
  • Communicate dining or order details to kitchen personnel.
  • Coordinate activities of food service staff.
  • Schedule dining reservations.
  • Inspect facilities, equipment or supplies to ensure conformance to standards.
  • Perform human resources activities.
  • Train food preparation or food service personnel.
  • Provide customers with general information or assistance.
  • Present food or beverage information or menus to customers.
  • Record operational or production data.
  • Inspect facilities, equipment or supplies to ensure conformance to standards.
  • Assist chefs or caterers with food or drink preparation.
  • Provide customers with general information or assistance.
  • Plan special events.
  • Manage food service operations or parts of operations.
  • Perform human resources activities.
  • Order materials, supplies, or equipment.
  • Manage food service operations or parts of operations.
  • Plan menu options.

Typical Hosts and Hostesses, Restaurant, Lounge, and Coffee Shop Knowledge?

  • Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
  • Food Production - Knowledge of techniques and equipment for planting, growing, and harvesting food products (both plant and animal) for consumption, including storage/handling techniques.
  • Sales and Marketing - Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.

What Are Typical Hosts and Hostesses, Restaurant, Lounge, and Coffee Shop Abilities?

  • Oral Comprehension - Listening and understanding what people say.
  • Oral Expression - Communicating by speaking.
  • Speech Clarity - Speaking clearly.
  • Speech Recognition - Recognizing spoken words.

What Are Typical Hosts and Hostesses, Restaurant, Lounge, and Coffee Shop Skills? 2021

  • Active Listening - Listening to others, not interrupting, and asking good questions.
  • Speaking - Talking to others.

What Are Typical Hosts and Hostesses, Restaurant, Lounge, and Coffee Shop Interests?

  • Enterprising - Occupations with Enterprising interests frequently involve starting up and carrying out projects. Many involve leading people and making many decisions. Sometimes they require risk taking and often deal with business.
  • Social - Occupations with Social interests frequently involve working with, communicating with, and teaching people. Most involve helping or providing service to others.

What Is The Projected Employment For Hosts and Hostesses, Restaurant, Lounge, and Coffee Shop ? 2021

Location 2018 Employment 2028 Employment Percent change Annual projected job openings
United States 425,600 472,700 11% 107,600

What Is The Projected Employment For Hosts and Hostesses, Restaurant, Lounge, and Coffee Shop ? 2021

Location
2018 Employment
2028 Employment
Percent change
Annual projected job openings
United States
425,600
472,700
11%
107,600

What Is The Required Hosts and Hostesses, Restaurant, Lounge, and Coffee Shop Education & Experience? 2021

  • No formal educational credential
  • No work experience
  • Less than 1 month on-the-job training

Hosts and Hostesses, Restaurant, Lounge, and Coffee Shop Jobs Near Me .

Job Title Company Location Date Posted Federal Contractor

Hosts and Hostesses, Restaurant, Lounge, and Coffee Shop Jobs Near Me .

Hosts and Hostesses, Restaurant, Lounge, and Coffee Shop 2021 Salary Guide By State

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